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360 Degree Feedback Questions

This is an example a set of on-line 360 Degree Feedback Questions. This questionnaire can be used for employee feedback to gather input from peers, direct reports, and manager(s).

Instructions

You are invited to provide feedback for the employee listed above.

Providing feedback is an important responsibility. Feedback is intended to support the receiver’s success in his or her role and to be useful, i.e. - information that the receiver can understand and apply. In providing your feedback, please consider your experiences with this individual during the last twelve months.

Your feedback will be summarized with others’ in a report for the staff member and his or her supervisor to use in support of their development and successful performance. The responses remain anonymous. Please note that the "comments" provided in the final report will be reported exactly as written, without identifying information.


You may signout at any time by pressing the Save/Still Working button at the end of the form and then closing your browser. You may return later to pick up where you left off.

Communication Skills

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Let people know what is expected of them
  1. Listen and understand
  1. Maintains self-control in conversations.
  1. Receives and answers questions - on the spot. S/he has a willingness to address the tough questions.
  1. Takes steps to prevent interruptions when important issues are being discussed
  1. Takes time to listen to you
  1. Is visible and approachable.
  1. Communicates calmly and honestly with co-workers, customers, and supervisors, even when stressed
  1. Clearly articulates expectations.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Problem Solving

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Ability to solve problems at root cause rather than at symptom level.
  1. Works extra as needed to find the best solution to a problem.
  1. Encourages and is receptive to working out problems and challenges --- no reluctance from team members to come forward with concerns/issues.
  1. Actively listens to employees as they explain their understanding of problems and situations.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Decision Making

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Asks for additional information when making critical decisions, rather than operate blindly
  1. Comes across as confident, decisive, and resilient
  1. Makes decisions that positively impact team/departmental performance
  1. Takes decisive action to address problems, following up with relevant team members and coaching them on how to improve
  1. Knows how to obtain accurate and up-to-date information about the situation or problem.
  1. Takes charge when in charge.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Accountability

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Can be counted on to do what they say they are going to do.
  1. Takes ownership of mistakes and learns from them.
  1. Is someone who is there when you need them.
  1. Keeps their word and does what they say they will do.
  1. Accepts accountability for their actions.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Interpersonal Skills

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Adapts management style to meet the needs of the individual or situation.
  1. Comes across as credible, knowledgeable and sincere
  1. Defuses hostile/angry individuals in group settings to prevent disruption of work.
  1. Demonstrates willingness to work with others.
  1. Understands that stress is part of work and does not let it affect them personally.
  1. Listens to and interacts with customers and team members in an effective, tactful, and pleasant way
  1. Positively impacts his/her team's morale, sense of belonging, and participation
  1. Provides constructive feedback in a way that fosters acceptance and development.
  1. Able to work through disagreements with co-workers.
  1. Treats all staff equitably.
  1. Treats all people fairly and with respect.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Developing Others

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Tries to ensure employees are ready to move to the next level.
  1. Enhances the knowledge and skills of others.
  1. Provides constructive feedback to others.
  1. Is open to receiving feedback.
  1. Gives direct, constructive, and actionable feedback.
  1. Helps co-workers/teams understand the company's, area, and market vision and priorities
  1. Communicates with others how they contribute to and support the company's mission.
  1. Uses knowledge of individual strengths, weaknesses, and styles to facilitate effective learning
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Leadership

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Highly effective supervisor.
  1. Able to influence others.
  1. Effectively leads others.
  1. Acts decisively in implementing decisions.
  1. Clearly communicates the importance and thought process behind the company's and area vision, thus inspiring others to work toward key objectives
  1. Maintains high ethical standards.
  1. Gains cooperation, support, and buy-in of others.
  1. Empowers others to succeed within their jobs.
  1. Holds team members accountable to commitments made
  1. Is more likely to recognize employees for good performance rather than to criticize them for a performance problem
  1. Leads by example.
  1. Remains open to suggestions, ideas, and opinions of others.
  1. Takes responsibility for and correct poor performance.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Supervisory Skills

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Promotes teamwork and cooperation within the department.
  1. Provides constructive, ongoing feedback.
  1. Resolves personnel problems quickly and effectively.
  1. Provides timely and thorough performance evaluations of employees.
  1. Provides useful and constructive feedback to employees.
  1. Maintains good working relationships with employees.
  1. Is consistent in disciplinary/corrective actions.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Teamwork

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Act as an effective teamplayer
  1. Actively participates in the work of teams; seeks and listens to others' contributions
  1. Coaches team members
  1. Comes across as a reliable, committed team member
  1. Shares pertinent information with all members of the team.
  1. Fosters team cooperation, builds trust among team members and creates commitment to team goals.
  1. Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
  1. Recognizes and rewards employee contributions to the team effort.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.

Trustworthy

 Needs
Significant
Development
1		 2 Would
Benefit
from
Development
3		 4 Capable
and
Efficient
5		 6 Role
Model
7
  1. Is a person you can trust.
  1. Takes care to maintain confidential information.
  1. Keeps and maintains confidentiality and trust.
  1. Builds open and trusting relationships.
  1. Shows by their actions that they trust in the positive intentions of others.
If were to make improvements in the area listed above, which item do you think
should be emphasized most over the next year in order to improve their performance.
Improvement needed in number:
Please offer suggestions on how this can be improved.



Closing Comments



Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.



Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


Overall, how would you rate your job performance and why?


What do you like most about working with .



What do you like least about working with .



Other Comments:

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