High Quality Standards
- Requires superior quality performance.
- Strives to produce the highest quality work products.
- Encourages others to achieve high quality standards.
- Corrects issues in a timely manner.
Comments:
Goals and Objectives
- Sets short and long term goals for self without being pushed.
- Achieves established goals.
- Measures and evaluates performance as related to business/customer needs.
- Makes sure that team members have a clear idea of our group's goals.
Comments:
Results Oriented
- Explains the positive impact of maintaining a high energy level to drive branch performance
- Stays focused on solving problems and getting work done.
- Exhibits high energy and a positive attitude on the job with co-workers and customers
- Holds employees accountable for completing required work.
Comments:
Management Skills
- Sets an example for others to follow
- Manages staff and prepares work schedules appropriately
- Motivates others to reach and exceed their goals and objectives.
- Influences the department and organizational decisions made.
Comments:
Flexibility
- Adapts to circumstances as needed.
- Open to the perspectives/viewpoints of others.
- Learns from personal experiences and/or mistakes.
- Encourages others to adopt new procedures.
Comments:
Bias for Action
- Works quickly when faced with difficult problems.
- Works across organizational lines and boundaries to attain goals.
- Motivates others to achieve or exceed goals.
- Seeks and utilizes opportunities for continuous learning and self-development.
- Prepares for potential problems and opportunities in working toward desired goals.
Comments:
Client Focus
- Focuses the department on meeting requirements of clients.
- Helps clients to feel satisfied with our work/services.
- Anticipates problems that the client may encounter.
- Establishes good raport with clients.
Comments:
Coaching
- Develops the skills and capabilities of others.
- Conducts regular performance appraisals and feedback.
- Helps employees to find and correct their own errors.
- Creates plans for achieving results that are specific, measurable and have target dates.
Comments:
Open-Ended Comments
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