Definition: Holds self and others accountable for actions and expectations.
Accountability
- Can be counted on to do what they say they are going to do.
- Is someone you can trust.
- Is someone who is there when you need them.
- Accepts accountability for results.
- Accepts accountability for their actions.
- Accepts accountability for their work.
- Accepts accountability for their results.
- Accepts accountability for their actions and results.
- Accepts responsibility for outcomes.
Process and Procedure
- Requires employees to submit action plans, timelines or other objectives.
- Requires team members to present progress reports or prepare contingency plans.
- Develops goals and establishes objective measures of success.
- Creates a consistent process for prioritizing work.
Challenges Others
- Defines roles, rights, and responsibilities of employees.
- Allows employees to set their own performance goals.
- Encourages employees to take on greater responsibilities.
- Seeks commitment from employees prior to assigning tasks.
- Encourages employees to set challenging but achievable goals.
- Defines roles, rights, and responsibilities of the team.
- Encourages colleagues/business partners to take on greater responsibilities.
In Problem Solving
- Tackles issues head on and finds solutions.
Performance and Results
- Acts like an owner when they make decisions.
- Able to effectively limit risk-taking while maintaining optimal performance.
- Takes responsibility for results.
- Takes personal responsibility for results.
- Keeps their word and does what they say they will do.
- Holds team accountable to meeting goals.
- Justly applies disciplinary measures.
- Can be counted on to do their role well.
Responses to Setbacks
- Takes ownership of mistakes and learns from them.
- Requires advanced warning on problems and issues that will affect completion of tasks.
Organizational Awareness
- Implements and facilitates controls and processes that maintain the integrity of the organization.
- Is aware of problems or issues that may affect the organization.
- Remains knowledgeable of Company performance.
Keeps Supervisor in the Loop
- Keeps supervisor informed of recent events.
- Informs supervisor of progress without having to be asked about it.
- Keeps supervisor informed of recent activities.