360 Feedback Competency: Change Management

Definition: Supports organizational efforts to improve processes and procedures. Adapts to new processes as needed.


Handles Ambiguity
  • Effective in dealing with ambiguous and challenging situations.
  • Assists others in understanding changes to the organization.


New Initiatives
  • Supports new initiatives for organizational changes to improve effectiveness.
  • Effective in implementing new organizational vision and values.
  • Facilitates others in the development and implementation of changes.
  • Facilitates the implementation and adoption of organizational changes.
  • Supports various change management activities.


Leads by Example
  • Supports the Company's efforts to implement changes.
  • Adopts changes to set and example for others to follow.
  • Champions and implements organizational change.
  • Sponsors and promotes organizational change.


Overcomes Resistance
  • Addresses organizational and departmental resistance to changes.
  • Obtains input and feedback from stakeholders affected by changes.
  • Works cooperatively with others to implement changes.


Process Oriented
  • Plans and initiates effective departmental and organizational changes.
  • Implements procedures to plan and manage changes.
  • Helps the department manage organizational changes.


New Environment
  • Able to work effectively in new environments, with new team members in uncertain environments.
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