360 Feedback Competency: Managing Performance

  • Obtains commitment from employees regarding completion of tasks.
  • Sets and maintains high standards for self and others.
  • Makes sure commitments are understood and met.
  • Makes sure employees understand what is expected of them.

Goals and Objectives
  • Measures performance against goals and objectives.
  • Provides employees with necessary resources to accomplish their goals.
  • Sets specific and measurable goals for others and follows through to completion.
  • Sets challenging goals and objectives.
  • Measures job performance of subordinates against defined goals and objectives.
  • Assigns tasks and responsibilities and holds employees accountable for actions.

Efficient and Effective
  • Prioritizes the work of others.
  • Examines the most effective ways for accomplishing goals.
  • Finds the most efficient way of doing things.

Rewards and Recognition
  • Recognizes and values good performance.
  • Rewards employees for exceeding goals.

  • Is consistent in disciplinary/corrective actions.

Bias for Action
  • Persists in tasks until completion.

  • Uses timely and appropriate corrective/disciplinary actions.
  • Addresses grievances sooner rather than later.
  • Reviews job performance shortly after completion of tasks.
  • Performs thorough and timely employee performance appraisals.
  • Performs thorough and timely employee performance reviews.

  • Provides support and resources employees need to do their best to accomplish goals.
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