360 Feedback Competency: Strategic Insight

  • Anticipates business cycles and trends and makes adjustments in a timely manner.
  • Formulates policies and strategies for addressing the Company's important challenges.
  • Maintains knowledge of current trends in the industry.

  • Analyzes records and reports to obtain insight into potential issues and trends.
  • Analyzes unique issues or problems impacting the Company.
  • Uses software to develop business simulations.
  • Provides analysis of policy and strategic issues.
  • Uses performance measures to gain insight into possible opportunities.
  • Utilizes appropriate data to accurately forecast branch sales (daily, monthly, annual data)

  • Communicates vision for the department and company.

  • Makes adjustments as needed based upon production measures.

  • Understands the Company's strengths and weaknesses and uses this information to create optimal solutions to problems.
  • Identifies potential problems before they become critical incidents.
  • Understands how decisions impact stakeholders within the Company.
  • Understands how to achieve a positive outcome in various situations.
  • Regularly monitors budgets and deadlines to stay informed of any potential issues.
  • Conducts self-assessment and regular reviews.
  • Understands seasonal and cyclical trends in workload and staffs the department appropriately.
  • Understands how to circumvent barriors to change within the organization.
  • Understands how to implement changes that positively impact the Company.

Problem Solving
  • Implements long-term solutions to problems.
  • Identifies root causes of problems.
  • Coaches employees on how to implement problem solving techniques.
  • Uses a variety of problem-solving techniques to address issues facing the Company.
  • Evaluates the effectiveness of solutions and plans
  • Uses a variety of resources to make sound decisions.

  • Creates plans to develop and promote organizational and area strengths, as well as to address weaknesses
  • Formulates strategies and action plans to ensure successful completion of goals and objectives.
  • Uses planning tools to facilitate changes.
  • Uses district planning calendar/tool to plan and communicate with core team and Supervisors
  • Uses the Performance Management process to plan and execute effectively

Creativity and Innovation
  • Creates strategies that significantly benefit the Company.

  • Handles morale and personnel problems before they expand to affect the department/organization.
  • Allocates proper resources for employee training to meet future needs.
  • Responds appropriately to various types of business expansion.

  • Maximizes employee output while minimizing risks.
  • Works with others to systematically outline resources and actions required to produce desired results
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