360 Feedback Competency: Teamwork

  • Applies knowledge of team behavior to help achieve organizational goals and objectives.
  • Creates a culture that fosters and values collaboration.
  • Communicates a clear message that teamwork and collaboration are expected.
  • Encourages collaboration of fellow employees to achieve results.
  • Encourages collaboration with other departments.
  • Encourages, promotes and rewards collaboration for improved performance
  • Promotes open participation and communication within department and throughout the organization.
  • Works to get buy-in of individuals based on common good of business.
  • Works cooperatively with others to solve problems.

Coaching and Supervision
  • Coaches team members
  • Coaches team members to work toward a common goal.
  • Coaches team on how to solve problems, plan, and meet organizational goals and objectives.
  • Creates opportunities to learn with other team members
  • Ensures that the right people are on the team in the appropriate roles, including who should be team leader for a particular project/situation.
  • Identifies and resolves conflicts within the team to increase team effectiveness
  • Maintains co-worker files with equal amounts of constructive and positive documented feedback
  • Provides direct feedback to team members on behavior that is negatively impacting the team's effectiveness

Teamwork and Team Building
  • Builds relationships across boundaries and with key stakeholders by developing informal and formal networks.
  • Emphasizes the importance of getting individuals to work as a team
  • Encourages teamwork and collaboration.
  • Facilitates conflict resolution discussions between individuals in different teams
  • Facilitates team-building within the leadership team
  • Fosters teamwork rather than individual competition
  • Partners with people from other work units to improve overall performance
  • Promotes a team spirit within and outside department; partners with other groups.
  • Provides assistance and support to other team members when needed
  • Provides coaching and team-building ideas/opportunities for district core team and branch managers
  • Provides coaching and team-building ideas/opportunities for market core team and district managers
  • Provides coaching and team-building opportunities for area core team and Divisional team
  • Translate team-building theories into usable tools and techniques appropriate for team members' needs
  • Creates a climate that encourages team participation.

  • Encourages open communication
  • Seeks and listens to other's contributions
  • Shares pertinent information with all members of the team.

  • Effective team player
  • Works effectively with all departments, district and area staff, and R&D

  • Does not rely solely on PA process to provide performance feedback; views performance feedback as an ongoing process
  • Is open to new ideas that may change own goals for benefit of the team
  • Able to take advantage of the different capabilities and talents of team members.

Decision Making
  • Contributes to and supports team decision-making process
  • Facilitates team discussions and problem-solving
  • Facilitates the development of team/unit work standards

Role Model
  • Actively and openly participates in group meetings.
  • Comes across as a reliable, committed team member
  • Helps other managers in need of assistance, such as providing needed resources (co-workers, supplies, etc.)
  • Models excellent team behavior; recognizes "out-of-bounds" behavior and addresses as appropriate.
  • Uses a system to document team members' motivators and uses this tool to inspire team to produce great results

Rewards and Recognition
  • Creates and implements team reward and recognition programs
  • Recognizes and respects the contributions and needs of each individual.
  • Recognizes contributions of others, and celebrates team accomplishments.
  • Recognizes the contributions of the team.

  • Creates teams that have diverse membership (e.g., gender, race, location, business, function etc.) to ensure multiple viewpoints are considered.
  • Fosters respect and understanding among team members
  • Shares credit for accomplishments with team members

  • Builds consensus and shares relevant information.
  • Encourages others to share ideas to develop team cohesion
  • Shares relevant information, ideas, opinions, and feelings with other district team members
  • Solicits and implements ideas from all appropriate team members and uses these ideas to help accomplish market goals
  • Willingly share their technical expertise
  • Communicates well with team members.
  • Discusses with team about issues and the effects of those issues.

Bias for Action
  • Act as an effective teamplayer
  • Actively participates as a team member
  • Actively participates in the work of teams; seeks and listens to others' contributions
  • Carries his/her share of the workload

  • Demonstrates compassion and respect for others through actions; is concerned about their work and non-work issues
  • Relates to all kinds of people tactfully
  • Relates to all kinds of people tactfully, from shop floor to executives

  • Promotes organizational growth by stressing personal and team responsibility for learning and performance
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