360 Feedback Items

Common Items Listed Below:

Accountability

• Is aware of problems or issues that may affect the organization.
• Defines roles, rights, and responsibilities of employees.
• Takes responsibility for results.
• Encourages employees to set challenging but achievable goals.
• Accepts accountability for results.

Achievement

• Accepts setbacks and challenges as improvement opportunities
• Completes work to a high technical standard
• Follows-up and takes action when goals are not met to ensure better results in the future.
• Set high standards in their performance
• Accomplishes goals on schedule and under budget.

Problem Solving

• Able to solve problems at root cause rather than at symptom level.
• Asks the "right" questions to size up or evaluate situations.
• Determines the impact of recommended solutions.
• Makes judgments based upon relevant information.
• Solves problems that have difficult or conflicting constraints.

Bias for Action

• Conveys a sense of urgency about addressing problems and opportunities
• Identifies ways to simplify work processes and reduce cycle times
• Is concerned about getting things done on time and within budget
• Positively motivates others to achieve or exceed goals
• Responds quickly to tough "people issues" when dealing with internal or external customers.

Innovation

• Suggests new ideas at meetings.
• Creates new and efficient processes.
• Develops several approaches or solutions to a problem.
• Maximizes the alternative solutions to problems.
• Looks for opportunities to apply new and evolving technologies.

Change Management

• Supports Company's efforts to implement changes.
• Addresses organizational and departmental resistance to changes.
• Implements procedures to plan and manage changes.
• Helps the department manage organizational changes.
• Works cooperatively with others to implement changes.

Decision Making

• Determines where actual results differ from desired results and makes necessary corrections
• Does not lose sight of the big picture when making decisions
• Understands the issues, problems, and potential solutions.
• Exercises good judgment by making sound and informed decisions.
• Remains calm when making important or difficult decisions.

Flexibility

• Adapts to new procedures.
• Effective in incorporating new ideas.
• Is open to alternative ways to accomplish goals
• Works effectively during periods of change.
• Able to make changes midstream into current tasks or projects.

Goals

• Achieves established goals.
• Establishes and documents goals and objectives.
• Makes sure that team members have a clear idea of our group's goals.
• Sets short and long term goals for self without being pushed.
• Sets goals for themselves professionally.

Initiative

• Coach others to foster an environment which can adapt quickly and willingly to rapid change.
• Goes above and beyond the stated goals.
• Takes action without being asked.
• Takes the initiative to change the direction or course of events.
• Immediately works to complete goals well before their deadline.

Integrity

• Fosters an environment built upon trust.
• Does what was promised.
• Protects the integrity and confidentiality of information.
• Able to maintain confidential information.
• Establishes relationships of trust, honesty, fairness, and integrity.

Interpersonal Skills

• Successfully resolves conflicts and grievances to a win-win solution.
• Adapts management style to meet the needs of the individual or situation.
• Demonstrates compassion and understanding of others.
• Establishes good rapport with employees and customers.
• Able to work through disagreements with co-workers.

Establishing Focus / Direction

• Stays focused even when under pressure and stress.
• Excellent at managing time.
• Function well under stress, deadlines, and/or significant workloads.
• Maintains self-control when personally criticized.
• Aligns employees to address needs and concerns of customers.

Managing Performance

• Addresses grievances sooner rather than later.
• Measures performance against goals and objectives.
• Reviews job performance shortly after completion of tasks.
• Rewards employees for exceeding goals.
• Sets challenging goals and objectives.

Developing Others

• Creates an work environment that fosters positive feedback to employees.
• Enhances the knowledge and skills of others.
• Provides constructive feedback to others.
• Uses planned and unplanned visits as opportunities to train.
• Helps subordinates in building Individual Development Plans.

Professional Development

• Demonstrate enthusiasm and a willingness to learn new skills and knowledge
• Quickly acquire and apply new knowledge and skills when needed
• Allows employees to fully participate in employee training and professional development.
• Seeks opportunities for professional development.
• Encourages employees to advance their education.

Empowering Others

• Encourages employees to solve problems on their own.
• Allows individuals to be responsible for their decisions.
• Encourages others to obtain necessary skills and training.
• Encourages others to exceed their stated goals.
• Solicits input from others to make informed decisions.

Teamwork

• Actively participates as a team member
• Coaches team on how to solve problems, plan, and meet organizational goals and objectives.
• Encourages teamwork and collaboration.
• Provides assistance and support to other team members when needed.
• Recognizes the contributions of the team.

Project Management

• Works with customers and clients to assess their needs and define project parameters.
• Develops and maintains strong relationships with suppliers and contractors.
• Organizes work and sets priorities as needed.
• Able to coordinate interdependent phases of projects.
• Coordinates the activities of various teams and departments.

Excellence

• Can be counted on to add value wherever they are involved.
• Demonstrates the analytical skills to do their job.
• Produces high quality work.
• Takes a lot of pride in their work.
• Uses processes to get consistent results.