360 Feedback Items

Job Skills
Decision Making
Problem Solving
Time Management
Change Management
Results Oriented
Commitment to Result
Technology Use/Management
Managing Risk
Personal Skills
Bias for Action
Self Management
Passion to Learn
Continual Learning
Continual Improvement
Professional Development
Cultural Awareness
Emotional Intelligence
People Skills
Interpersonal Skills
Client Focus
Customer Focus
Empowering Others
Developing Others
Co-worker Development
Conflict Management
Organizational Skills
Business Acumen
Strategic Focus
Strategic Insight
Fiscal Management
Global Perspective
Leadership Skills
Establishing Focus/Direction
Managing Performance
Supervisory Skills
Persuasion and Influence
Project Management

Common Items Listed Below:


  • Is aware of problems or issues that may affect the organization.
  • Defines roles, rights, and responsibilities of employees.
  • Takes responsibility for results.
  • Encourages employees to set challenging but achievable goals.
  • Accepts accountability for results.


  • Accepts setbacks and challenges as improvement opportunities
  • Completes work to a high technical standard
  • Follows-up and takes action when goals are not met to ensure better results in the future.
  • Set high standards in their performance
  • Accomplishes goals on schedule and under budget.

Problem Solving

  • Able to solve problems at root cause rather than at symptom level.
  • Asks the "right" questions to size up or evaluate situations.
  • Determines the impact of recommended solutions.
  • Makes judgments based upon relevant information.
  • Solves problems that have difficult or conflicting constraints.

Bias for Action

  • Conveys a sense of urgency about addressing problems and opportunities
  • Identifies ways to simplify work processes and reduce cycle times
  • Is concerned about getting things done on time and within budget
  • Positively motivates others to achieve or exceed goals
  • Responds quickly to tough "people issues" when dealing with internal or external customers.


  • Suggests new ideas at meetings.
  • Creates new and efficient processes.
  • Develops several approaches or solutions to a problem.
  • Maximizes the alternative solutions to problems.
  • Looks for opportunities to apply new and evolving technologies.

Change Management

  • Supports Company's efforts to implement changes.
  • Addresses organizational and departmental resistance to changes.
  • Implements procedures to plan and manage changes.
  • Helps the department manage organizational changes.
  • Works cooperatively with others to implement changes.

Decision Making

  • Determines where actual results differ from desired results and makes necessary corrections
  • Does not lose sight of the big picture when making decisions
  • Understands the issues, problems, and potential solutions.
  • Exercises good judgment by making sound and informed decisions.
  • Remains calm when making important or difficult decisions.


  • Adapts to new procedures.
  • Effective in incorporating new ideas.
  • Is open to alternative ways to accomplish goals
  • Works effectively during periods of change.
  • Able to make changes midstream into current tasks or projects.


  • Achieves established goals.
  • Establishes and documents goals and objectives.
  • Makes sure that team members have a clear idea of our group's goals.
  • Sets short and long term goals for self without being pushed.
  • Sets goals for themselves professionally.


  • Coach others to foster an environment which can adapt quickly and willingly to rapid change.
  • Goes above and beyond the stated goals.
  • Takes action without being asked.
  • Takes the initiative to change the direction or course of events.
  • Immediately works to complete goals well before their deadline.


  • Fosters an environment built upon trust.
  • Does what was promised.
  • Protects the integrity and confidentiality of information.
  • Able to maintain confidential information.
  • Establishes relationships of trust, honesty, fairness, and integrity.

Interpersonal Skills

  • Successfully resolves conflicts and grievances to a win-win solution.
  • Adapts management style to meet the needs of the individual or situation.
  • Demonstrates compassion and understanding of others.
  • Establishes good rapport with employees and customers.
  • Able to work through disagreements with co-workers.

Establishing Focus / Direction

  • Stays focused even when under pressure and stress.
  • Excellent at managing time.
  • Function well under stress, deadlines, and/or significant workloads.
  • Maintains self-control when personally criticized.
  • Aligns employees to address needs and concerns of customers.

Managing Performance

  • Addresses grievances sooner rather than later.
  • Measures performance against goals and objectives.
  • Reviews job performance shortly after completion of tasks.
  • Rewards employees for exceeding goals.
  • Sets challenging goals and objectives.

Developing Others

  • Creates an work environment that fosters positive feedback to employees.
  • Enhances the knowledge and skills of others.
  • Provides constructive feedback to others.
  • Uses planned and unplanned visits as opportunities to train.
  • Helps subordinates in building Individual Development Plans.

Professional Development

  • Demonstrate enthusiasm and a willingness to learn new skills and knowledge
  • Quickly acquire and apply new knowledge and skills when needed
  • Allows employees to fully participate in employee training and professional development.
  • Seeks opportunities for professional development.
  • Encourages employees to advance their education.

Empowering Others

  • Encourages employees to solve problems on their own.
  • Allows individuals to be responsible for their decisions.
  • Encourages others to obtain necessary skills and training.
  • Encourages others to exceed their stated goals.
  • Solicits input from others to make informed decisions.


  • Actively participates as a team member
  • Coaches team on how to solve problems, plan, and meet organizational goals and objectives.
  • Encourages teamwork and collaboration.
  • Provides assistance and support to other team members when needed.
  • Recognizes the contributions of the team.

Project Management

  • Works with customers and clients to assess their needs and define project parameters.
  • Develops and maintains strong relationships with suppliers and contractors.
  • Organizes work and sets priorities as needed.
  • Able to coordinate interdependent phases of projects.
  • Coordinates the activities of various teams and departments.


  • Can be counted on to add value wherever they are involved.
  • Demonstrates the analytical skills to do their job.
  • Produces high quality work.
  • Takes a lot of pride in their work.
  • Uses processes to get consistent results.
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